Will I have to pay for my return?Updated 9 months ago
We have recently updated our returns and exchange policy. Please see below:
| COUNTRY OR REGION | SHIPPING FEE | FREE SHIPPING ON ORDERS OVER (IF AVAILABLE) | RETURNS & EXCHANGE POLICY |
| UK | £5 GBP | £125 GBP | Free returns and exchanges |
| UK EXPRESS | £10 | Free returns and exchanges | |
| USA | $8 USD | $150 USD | Free returns and exchanges |
| USA EXPRESS | $25 | Free returns and exchanges | |
| CANADA | $25 CAD | $400 CAD | $25 fee for returns and free exchanges |
AUSTRALIA & NEW ZEALAND | $40 AUD | $235 AUD | $25 fee for returns and free exchanges |
| EUROPE* | €7 EUR | €175 EUR | Free returns and exchanges |
EUROPE* EXPRESS | €15 EUR | Free returns and exchanges | |
| REST OF EUROPE | €7 EUR | €250 EUR | €10 fee for returns and free exchanges |
| HONG KONG | $270 HKD | $4000 HKD | $25 fee for returns and free exchanges |
| CHINA | ¥260 CNY | ¥3700 CNY | $25 fee for returns and free exchanges |
| REST OF ASIA | $30 USD | $350 USD | $25 fee for returns and free exchanges |
| UNITED ARAB EMIRATES | $75 AED | $1000 AED | $10 fee for returns and free exchanges |
| MIDDLE EAST | $20 USD | $250 USD | $25 fee for returns and free exchanges |
| REST OF WORLD | $20 USD | $250 USD | $25 fee for returns and free exchanges |
EUROPE* - Italy, Germany, France, Poland, Netherlands, Spain, Swiss, Czechia, Belgium, Slovakia, Croatia, Austria, Cyprus, Ireland, Denmark, Bulgaria, Portugal, Sweden.
Please visit our Returns Hub to organize your return or exchange.